Seller Policy Pages
it's an agreement
entry rules
1. There is no abnormality in the registration of personal information.
2. The registered account needs to be registered and authenticated through the seller account of the mall, and the authentication account must be associated. .
3. The seller needs to prepare a USDT wallet account.
4. It is best to do multi-country certification before sales. Documents required for cross-border certification include ID card, recent personal photo, address proof information, etc. The address proof document must be consistent with the registered address.
5. Register an international mailbox to facilitate receiving emails from the official mall and overseas customers in the future.
6. Log in to the mall website and click Register.
7. After filling in the registration information - personal account number, click "Continue" to enter the step of confirming the phone number.
8. Modify and improve account information
Click "Account" - "Personal Account Information" to modify personal account information.
Click "Account" - "Address Information" to modify your personal contact address.
Note: After the seller selects the registered account type, you can click "Open a business account" to register a company account. If the seller has registered a company account, pay special attention to the industrial and commercial tax information of the registered company.
The above is the shop rules, I hope to help you.
Duplication, imitation and unauthorized reproduction
The mall stipulates that the products containing company names, brands, and trademarks published in the mall must be produced by affiliated companies, and must not be counterfeited, imitated, copied or copied in the mall for sale. The following matters involve or may involve the intellectual property or other rights of others:
Duplication, imitation, unauthorized reproduction; academic software, beta software, and other related products; celebrity property, including photographs, autographs, etc.; pirated records, movie copy files, etc.; private video recordings; branded packaging, accessories, certificates, etc.; Pirated game software, chip boot disk, etc.
1. This is the agreement
Description rules when listing items
When sellers describe their products, use the same descriptions and pictures as other users of the platform, use manufacturers or network pictures without authorization, or use names and diagrams belonging to the mall, unless the seller has legal authorization to use pictures or descriptions, otherwise it will be prohibited Use the above.
When posting information, sellers must not refuse to be responsible for their own products, or add a "disclaimer" to the posting content, and must not encourage others to infringe third-party intellectual property rights, trademarks, and other rights.
When publishing product information, sellers can use the pictures and text descriptions provided in the AnyBuy product catalog, or they can directly take and upload product pictures to write their own product descriptions. This is a great way to ensure compliance with the rules of the mall.
After the seller is determined to be infringing by the mall, sellers of different levels have different opportunities to complain about infringement. Top sellers have 7 opportunities for infringement complaints. After the number is exceeded, the account will be restricted from posting, and cannot modify online products and product information.
The above are the rules of prohibited items and infringement handling rules of the mall, I hope it will be helpful to you.
Reasons for low traffic
1. System problem
First communicate with peers whether the system statistics are abnormal, which often happens. In fact, in many cases, the sudden drop in traffic is not necessarily your own problem, but it may also be a system problem. One is to communicate more with other colleagues to avoid hasty adjustments and revisions, no problem.
2. Industry market
Whether the downturn in the industry as a whole will lead to low traffic should be ruled out. Determine if this is the case overall or just your store.
3. Store level
AnyBuy store level will have the priority display of stores on the site and the promotion of off-site advertisements. There is a daily minimum guaranteed exposure. For details, please consult customer service.
4. Product process
After eliminating the above three reasons, first go to the background to analyze whether the flow of the main product has dropped or the flow of all the products in the store has dropped simultaneously. If only the traffic of the main promotion has dropped significantly, and other products have not changed significantly, then a detailed analysis of the product is required.
5. Traffic channels are also very important, affecting part of the traffic
Sellers can check reviews or inventory for issues. If there is no problem, continue to analyze each traffic entry of the product to see which part is wrong.
6. Index analysis
If it is not a single traffic entry problem, but all entry points are declining, then the seller needs to break down the daily product data, such as collection rate, bounce rate, conversion rate, etc., and look at the change curve to see where the problem lies.
low flow solution
1. Do a good job in store decoration
A good storefront style can help sellers establish a store's brand image in the minds of customers. It is recommended that sellers start from the perspective of target customers. Considering the appearance and style of the store, sellers can also choose the color frame, store name, logo and store layout of the store according to their own preferences.
2. Determine the product category of the store
Sellers can customize product types in the store to ensure that consumers can easily find the products they want to buy and improve the browsing experience. For products that require customs clearance or offer substantial discounts, sellers can add specific categories to these products to increase product exposure. In order to give consumers more choices, sellers of these products need to adjust and update regularly.
3. Off-site promotion
Sellers can consult customer service to pay for off-site promotion to obtain more external traffic resources, and VIP users can use different free payment functions according to their level.
4. Platform VIP
AnyBuy sets up VIPs according to their grades. Different grades of VIPs enjoy in-site traffic push. The higher the grade, the higher the exposure rate. For details, please consult customer service.
The above are the reasons and solutions for the low traffic of sellers in the mall to share with all sellers, hoping to help sellers open their stores. AnyBuy always pays attention to every little thing about sellers, and will bring relevant articles in future articles to help sellers operate better.
Withdrawal rules
1. Complaints from buyers during operation will affect the credit score. Stores with customer complaints will restrict or prohibit relevant cash withdrawals by default. After the customer complaints are resolved and credit scores are restored, cash withdrawals can be processed.
2. The cash withdrawal function is turned off by default if there are orders that have not been picked up in the store, and the cash withdrawal function is turned on after picking up the goods in all stores (except for condition 1)
Store removal and store closure rules
1. An application must be submitted to the customer service 30 days in advance for the product to be removed from the shelves. The product will be deleted if the customer service records and operates for 30 days without customer complaints, except for new products that need to be updated and put on the shelves. For details, please consult the customer service.
2. To close the store, you need to submit an application to the customer service 30 days in advance. After the customer service records and operates for 30 days without customer complaints, the store will be closed.
margin rules
1. A special account for deposit storage. The deposit is the most intuitive solution for shops to protect buyers.
2. The deposit withdrawal rules, submit the application 15 days in advance, and if there is no customer complaint within 15 days, the deposit can be unfrozen to the balance account.
What is cross-border e-commerce?
1 Tether cross-Border sales is different from Shopee's traditional model
2 Shopee's online store needs to find the source of goods and deliver the goods by itself, which is very hard and requires a lot of money to maintain.
3. Cross-border e-commerce is not so troublesome. These are the source and flow of goods provided by the platform. You don't have to worry about not having customers. The main reason is good service and fast delivery. Customers will love our store.
